Shipping policy

Paylaştığın kargo politikasını MILAYN SHOP LLC markana, güncel Florida adresine ve iletişim bilgilerine göre tamamen revize ettim. Bu metin, hem ABD içi hem de uluslararası müşterilerin için şeffaf ve profesyonel bir bilgilendirme sunacaktır.

English Version: Shipping Policy

At MILAYN SHOP LLC, we are committed to providing a reliable, transparent, and customer-focused shipping experience for you and your pets. All orders are fulfilled through our trusted U.S. distribution partners, and all returns are processed through our U.S. returns center located in Florida. We ship both domestically within the United States and to select international destinations.

Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or U.S. public holidays will be processed on the next business day.

  • During peak seasons or high-volume periods, slight processing delays may occur, but we always work to ship orders as quickly as possible.

Delivery Times

  • United States (Domestic Shipping): Typically 3–7 business days, depending on your state and carrier availability. Remote or rural locations may require additional transit time.

  • International Shipping:

    • Standard International Shipping: Typically 7–21 business days.

    • Extended-range countries: 10–30 business days.

    • Note: Customs clearance may extend delivery time depending on the destination country’s regulations.

Important Notes for International Customers

  • Customs duties, import taxes, or handling fees (if applicable) are the responsibility of the recipient.

  • Delivery times may vary due to customs inspections or local carrier handling.

Shipping Costs & Tracking

  • Costs: Shipping fees are automatically calculated at checkout based on destination and order value.

  • Tracking: Every order includes a trackable shipping number provided via email 24–48 hours after shipment.

Delayed, Lost, or Stalled Shipments

If your shipment appears delayed or no movement appears within several days, please contact us. We will investigate with the carrier and arrange a replacement or refund when appropriate.

Contact Information

MILAYN SHOP LLC 7901 4TH ST N STE 30769, ST. PETERSBURG, FL 33702, United States Email: info@milaynshopllc.com

Phone: +1 (305) 306-9354